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Welcome to our Frequently Asked Questions section. Here you will find specific answers about our alpaca fiber products, our handcrafted soap, delivery times, payment options, and the care of your items.
Whether you're wondering how to wash your alpaca stockings , how long delivery takes , or where our products are made , this page is here to guide you.
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Alpaca fiber is soft, lightweight, and hypoallergenic thanks to the absence of lanolin. It is also highly insulating and moisture-wicking, ensuring comfort and warmth even in cold and damp conditions.
The quality of alpaca fiber is recognized worldwide. Among all fiber-producing animals, the alpaca boasts the widest spectrum of colors, with over 200 shades listed globally, though these are classified into 22 official colors. Alpaca wool is called "alpaca fiber." A treasure of the ancient Inca civilization, the fiber was considered "the fiber of the gods," reserved for royalty. It is a luxury product in the textile industry thanks to its unique qualities: alpaca is comparable to cashmere, softer, three times stronger than wool, and twice as strong as mohair (Angora goat). We are also fortunate to have a naturally hypoallergenic fiber here, as it does not contain lanolin like sheep's wool. The chemicals used in spinning mills to remove this oil cause these skin irritations. Alpaca wicks moisture away from the body and offers a thermal effect 7 times greater than wool.
Yes! Alpaca fiber is hypoallergenic because it does not contain lanolin, a substance often responsible for allergies in traditional wools.
Alpaca garments should be hand-washed in cold water with a mild detergent. Avoid tumble drying and lay flat to dry to preserve their shape and texture. See our article on the subject.
Yes, our products come from alpacas raised with care and respect, in an ethical and sustainable approach, favoring natural and renewable fiber.
Alpaca fiber is known for its strength and durability. With proper care, it retains its insulating properties and softness for years. Read our article to learn more.
One of the advantages of this type of farming is that you can start without extensive experience with animals or agriculture in general. The alpaca's hardiness makes it an easy animal to understand and raise. As a result, annual feed and veterinary costs are significantly lower than for other species. The investment in fencing and handling equipment is also considerably less than for other animals. Furthermore, it's a unique animal: beautiful, gentle, calm, and so endearing. Alpaca farms are generally family-run, and the whole family is involved, which facilitates management and the transfer of the herd to the next generation.